Frequently Asked Questions

Everything you need to know about HomeCreai's AI-powered house design platform.

What is HomeCreai?

HomeCreai is an AI-powered house design platform that helps homeowners create personalized architectural designs, floor plans, and 3D models for their dream homes.

How accurate are the rates?

All rates are sourced directly from verified carriers and updated in real-time. We guarantee rate accuracy and provide transparent pricing with no hidden fees.

What types of designs can you create?

We create all types of house designs: single-family homes, townhouses, modern contemporary, traditional, and custom architectural styles. Our AI adapts to your preferences and site requirements.

How quickly can I get quotes?

Most designs are generated instantly through our AI platform. For complex projects or special requirements, our design team will contact you within 2 hours with detailed proposals.

Do you ship internationally?

Yes! We support house design projects worldwide with our network of verified architects and contractors. All designs include proper documentation and compliance support for local building codes.

Is there a free plan?

Yes! Our Starter plan is completely free and includes up to 10 rate comparisons per month with basic tracking features. Perfect for small businesses getting started.

How do I track my shipment?

Once your design is approved, you'll receive project updates and can monitor your house design progress in real-time through our platform with automated updates and notifications.

Do you offer API integration?

Yes! Our Professional and Enterprise plans include API access for seamless integration with your existing systems, along with webhook support for automated project management.

Are all carriers verified?

Absolutely. All architects and contractors in our network are thoroughly verified and certified, with proper licensing and compliance with local building standards and regulations.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time with no cancellation fees or long-term contracts. Your account will remain active until the end of your current billing period.

How do I get support?

Contact our support team at support@homecreai.com or use our live chat feature. Enterprise customers get dedicated account managers for personalized support.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and for Enterprise customers, we can arrange custom payment terms including net payment options and purchase orders.

Still have questions?
Our design experts are here to help. Contact us for personalized assistance with your house design needs, or email our support team directly.